Returns & Exchanges
We stand behind the quality of our DEWALT footwear and offer a 30-day return policy for items in their original, unworn condition. If your boots don't meet your expectations for fit or performance, we are committed to making it right.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a Return Authorization.
- 2.Pack Your Footwear
Place the unworn boots in their original DEWALT packaging and secure them inside a separate shipping box to ensure the product remains protected during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided through our portal and affix it clearly to the outside of your package, covering any previous shipping marks.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned footwear, we will process your full refund to the original payment method or ship out your requested exchange size within 5-7 business days.